Application Scenarios

How mobile messaging fits into your industry

Impact Global Mobility Solutions services are useful for next-generation messaging services in a variety of industries. In today’s world of endless choices, it’s important for businesses to foster a personal relationship with customers, which can be done efficiently through consistent communication.

Text messaging is the fastest, most efficient form of communication that receives a very high level of attention. In fact, 98% of text messages are read, 90% within just three minutes of delivery! With our solutions, you’ll not only be able to reach customers, but you’ll also be able to target specific customer segments and track your results.

Here are some examples of industries that can use mobile messaging:


Retail

Keep your customers informed of sales, special offers, etc. SMS helps create brand equity and a personal relationship between the business and customer, ultimately leading to customers wanting to keep coming back. This in turn helps increase sales and your bottom line.

Communicate with customers regarding:

  • Product discounts and promotions
  • Delivery information
  • Opening Hours
  • Stock availability
  • Holiday events and greetings

Financial Services

SMS services are a powerful tool that financial institutions can use to interact with their customers and provide up-to-date information in an efficient and cost-effective manner. Financial institutions such as banks, credit card companies, brokerage firms, and money transfer companies are now offering mobile banking. With Impact Secure messenger, you can be sure that the messages are delivered with the utmost privacy and security.

Our services can be used for messages such as:

  • Mobile banking
  • Small value purchases
  • Money transfers
  • Donations
  • Bill updates
  • Receipts
  • Fraud prevention

Healthcare

Healthcare is often top of mind for most people, whether it is about themselves or their loved ones. However, in the busy world we live in it’s difficult to remember annual appointments, tests, etc. Doctor’s offices, hospitals, radiology centers, etc. can use SMS messaging to keep in touch with patients about their healthcare with information such as:


  • Appointment reminders
  • Opening and closing hours
  • Answers to health-related questions

For HIPAA-compliant information, you can trust Impact Secure Messenger.

Travel

Staying in touch with customers about travel plans is crucial, especially since plans often depend on the weather. As 98% of text messages are opened, as opposed to only 20% of emails, SMS is the best way to alert customers about delays, deals, and other items.

Communicate with customers about important information such as:

  • Low fares, sales or hotel deals
  • Traffic updates
  • Weather updates
  • Travel delays

Emergency Responders

There is no better way than SMS messaging to alert people about major events such as storm watches, flash flood warnings, tornado warnings, fires, etc. Provide quick, real-time messages that will make people aware of the situation and allow them to get to a safe area as fast as possible.

These may include:

  • Natural disasters
  • Flash flood warnings
  • Amber alerts
  • Fires

Marketing & Advertising

Keep your business, product, or service top of mind with SMS marketing and advertising. While television and radio commercials are easily skipped, over 90% of text messages are opened within 3 minutes of arrival. You can also target specific customer segments and track your results. Let customers know about:


  • Coupons
  • Discounts and special rates
  • New products and/or services
  • Reminder advertising

Education

Colleges are full of tech-savvy students who are constantly on their smartphones. What better way to get in touch with students and staff than with a quick text message about events such as:


  • Campus-wide programs
  • Volunteer opportunities
  • Fundraising efforts
  • Sports events and tickets
  • Student recruitment
  • Administrative tasks